FLEXIBLE PAYMENT TERMS
If you are interested in paying for an item over time we are happy to arrange a monthly payment schedule. For this service we request to be paid by personal check or money order each month the payment is due: we will not accept Paypal or credit card on monthly installments. We will hold the item until it is paid in full and will ship out upon completion of payment.
If this arrangement is interesting to you, please contact stephen@srithreads.com
"NO RETURN" POLICY
As we aim to represent our products as accurately as possible in photography and by written description, please contact us by e mail or telephone with any additional questions prior to purchase: once an item is purchased through this website, the sale is final. We do not accept returns.
"FIRST COME/ FIRST SERVE" ON NEWLY LISTED ITEMS
Please note that when new items are posted, we must honor the first-come, first-serve rule: those that click through and purchase an item directly from the site as items are posted usually have the most luck in acquiring the piece.
We regret if you e mail a request for the piece and someone clicks through and buys it while you are waiting for a response from us. We will not hold any New @ Sri items for clients during the week they are newly posted to the site.
SHIPPING POLICIES: PLEASE READ CAREFULLY
We use UPS Ground service within the continental United States: for shipments within the 48 contiguous states at a flat fee of $10/parcel.
NB: For shipments within the 48 contiguous United States, each UPS Ground parcel will be issued a tracking number and progress on each shipment can be traced. We rely on UPS' tracking system to confirm if a package was delivered to a client: UPS provides a time, date and place of delivery for each package. Sri will honor UPS' tracking confirmation above all: if UPS has confirmed the time, date and place of a delivery, Sri will not be responsible for replacing the merchandise or refunding of money to the client if the package is misplaced or stolen from said delivery location after delivery has been confirmed in the UPS system.
For shipments to Alaska, Hawaii, and Puerto Rico we ship via United States Postal Service Priority at an additional $12.00 to the sale price.
International shipments are handled by the United States Postal Service Express Mail Service only at an additional charge of $40.00 to the sale price. Parcels to Canada are shipped using Express Mail Service and are charged an additional $25.00 to the sale price. We can not insure a price for more than its declared customs value.
Weekday, weekends and holidays, orders usually ship out within three days of the next business day. Orders taken on a weekday ship out within three days of payment. The maximum delivery period is 30 days.
We accept payment by Visa, Mastercard, American Express, Money Order, personal check and Paypal.
For questions on size, sales conditions or other matters please contact us at +1-718-599-2559 or e-mail us at stephen@srithreads.com
